Problems we fix

If it is Sub-Zero or Wolf,
we have repaired it.

27 years of factory certified service means there is no failure we are meeting for the first time.

Call (747) 444-4849 Book the $89 diagnostic

Five signs it is time to call.

The temperature is drifting
Set to 38, reading 42. Drift is the earliest, cheapest moment to intervene.
It runs constantly
A healthy Sub-Zero cycles. One that never rests is compensating for something.
New sounds
Grinding, chirping, clicking. Components announce failure before they fail.
Frost or water where none belongs
Both are symptoms of a system upstream asking for attention.
An error code or service light
The machine is literally telling you. We speak the language fluently.

Sub-Zero refrigeration

Everything cold.

Sub-Zero french door refrigerator

Not cooling

Warm compartments, constant running, or a slow drift away from the set temperature.

Sub-Zero in a Spanish revival kitchen

Leaking water

Water at the toe kick, in the compartment, or pooling under the unit.

Sub-Zero refrigerator, door open

Ice maker down

No ice, hollow cubes, off taste, or a harvest that never finishes.

Sub-Zero PRO 48 with glass door

Excess frost

Snow on the evaporator panel or frost lines creeping into the compartment.

Sub-Zero door detail

Door seal failure

Condensation at the gasket, doors that need a push, warm edges.

Classic Sub-Zero side by side

Unusual noise

Grinding, chirping, or rattling. Usually a fan or compressor mount announcing itself.

Sub-Zero column pair

Error codes

EC 50, EC 40, EC 60, and the service light. Each has a specific meaning and fix.

Sub-Zero wine racks behind glass

Wine storage drift

Zones that will not hold their set temperature. For a collection, that is an emergency, and we treat it quietly.

Wolf cooking

Everything hot.

Wolf oven with a roast

Oven not heating

Long preheats, no heat, or heat that cuts out partway through a roast.

Sourdough baking in a Wolf oven

Uneven baking

One side browns first. Convection fan, element, or calibration.

Wolf range in an industrial loft

Burner clicking

Igniters that click without lighting, or never stop clicking.

60 inch Wolf range

Flame control

Simmers that die, flames that surge, or burners stuck on high.

Wolf oven control panel

Display or touchpad faults

Dead panels, phantom inputs, error messages on oven controls.

Wolf oven handle detail

Door and seal issues

Heat leaking at the door, hinges that fight back, gaskets past their prime.

Reading the codes.

Sub-Zero error codes are precise. So are our answers to them.

Error code EC 50 Error code EC 40 Error code EC 60 Service light on Condenser cleaning

Describe the symptom. We handle the rest.

One call, and it is handled. Open daily, 7am to 7pm.

Call (747) 444-4849 Book the $89 diagnostic

Same day slots are limited and go to the first callers. The diagnostic is credited toward your repair, so it costs you nothing to find out.

Call (747) 444-4849 Book online